There are many different vendors that supply our eBooks and each vendor has its own way to present a book and make it available for download or print. The first time you download a library eBook is always the most complicated since software must be downloaded and registered. Once these steps are completed, repeating the process becomes, well, less complicated. Many library users (and librarians) may be overwhelmed and give up. DON’T GIVE UP! See our All About eBooks LibGuide for instructions for each of our vendors. You can always contact us for help via email or chat from the library home page.